Guest Experience Specialist
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Job Info
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Pay range
$50K - $100K
Job type
Part Time Or Full Time
Location
Dobbs Ferry
NY
Job Description
Premier Brand Med Spa is looking for a motivated self-starter, with med spa experience who loves the aesthetic, beauty, and wellness industry to work their front desk as a Guest Experience Specialist. This is one of the most important roles inside the spa. It is the first point of contact with our guests, and we take the role very seriously. This person must be professional, kind, caring, compassionate, engaging, possess excellent sales skills, have a deep understanding of skincare, and a passion for learning. They must be a team player, have an all-hands-on-deck attitude, be dynamic, and willing to always be learning. Licensed esthetician a plus...
Key Responsibilities
- Greet guests professionally in a friendly, warm manner
- Responsible for contributing to the social media content and posting
- Help with marketing inside the spa and outside events
- Work collaboratively with the spa team to ensure a seamless guest experience and a positive, drama free work environment.
- Maintain an in-depth understanding of the latest skincare science and trends, keeping up-to-date with the newest treatments and protocols.
- Ensure smooth front desk operations, including scheduling appointments, handling client inquiries and processing transactions.
Qualifications
- Proven experience in customer service and sales.
- Strong knowledge of skincare products, ingredients, treatments and the science behind them. Experience in a med spa or aesthetics.
- A proactive self-starter with excellent communication, interpersonal and organizational skills.
- Exceptional sales ability, achieving or exceeding sales goals.
- Passionate about continuous learning and staying current with the latest advancements in skincare and beauty.
Browse All Applicants
Rebecca Hanson
Aesthetic Sales Manager, Aesthetician, Aesthetic Sales Director/Executive, Assistant Clinic Manager, Aesthetic Sales Representative
"Licensed esthetician and sales manager with 10+ years in the beauty industry. Passionate about helping clients look and feel their best while driving sales and building strong relationships."
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Tiffany Bauza
Operations Manager, Aesthetic Sales Representative, Aesthetic Sales Manager, Front Office Manager
With over 10 years of experience in Dermatology, I have spent most of my career focusing on operations, including serving as a Regional Manager for the largest dermatology practice in NYC. Throughout my career, I’ve successfully led teams, developed strong leadership pipelines, and implemented operational initiatives to drive performance improvements and enhance overall practice efficiency, all while providing exceptional customer service. I’m passionate about optimizing workflows, fostering a collaborative environment, and ensuring seamless execution of new strategies to deliver outstanding patient care.
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Marilyn Troya
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Ariana Rosa
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Brenee Fladger Wingfield
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Lisnangely Joga
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Kayla Duran
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