Front Desk Concierge

We are seeking a polished, professional, and patient-focused Front Desk Concierge to be the welcoming face of our practice. This role is essential in delivering a high-end, seamless experience for our patients from the moment they walk in or call our office.

Key Responsibilities:

• Greet and check in patients with warmth, professionalism, and attention to detail
• Answer and manage incoming phone calls, schedule appointments, and respond to inquiries
• Coordinate patient flow and ensure a smooth front office experience
• Maintain accurate patient records and handle administrative tasks
• Process payments and assist with basic billing inquiries
• Support the clinical and administrative team with additional tasks as needed
• Uphold the highest standards of confidentiality and patient care

Qualifications:

• Previous front desk, concierge, or customer service experience (medical or aesthetics preferred)
• Excellent communication and interpersonal skills
• Strong organizational skills and ability to multitask in a fast-paced environment
• Professional appearance and demeanor
• Comfortable handling phones, scheduling systems, and basic office software
• Passion for delivering exceptional patient experiences

What We Offer:

• A supportive, team-oriented environment
• Opportunity to work in a premier plastic surgery practice
• Competitive compensation based on experience

If you are detail-oriented, personable, and thrive in a patient-centered environment, we would love to hear from you.